Personnel

Hiring and training quality team members is challenging for even the best managers. Spending a little time in an interview setting doesn’t provide much insight to how people will react to others. Very few people walk into an interview with a bad attitude. Even if they hate the company, the need for a job turns [...]

Management is hard. People do things that surprise even the most jaded manager. Sometimes the surprises are good, but often they undermine your faith in humanity. My first entry into the management arena was at the ripe old age of 25. The first lesson I learned was that I was a much better manager before [...]

There is no doubt that rising unemployment and decreasing consumer confidence is an economical challenge for our country. Anyone who listens to the news, reads the newspaper, or receives RSS feeds of breaking stories knows that there is a problem in the job market.

The single common denominator for wildly successful companies is a unique corporate culture that encourages employees to rise to their potential and includes customers as part of their team. The advantages of such a culture are many, but the greatest one is the inability of competitors to replicate the formula.

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